4 ms·
Charitably, it's to show you care about business context. Realistically, it's a tribal signal to cargo culting manager types who like to talk about percentages
by bonoboTP 6y ago
Charitably, it's to show you care about business context.
Realistically, it's a tribal signal to cargo culting manager types who like to talk about percentages and like pointing to flipcharts with a stick in a suit.
It doesn't matter what number you put there.
If you're writing to numerate, technical types don't do this, because technical people know that just a percentage without context makes no sense. You reduced costs by 16%? Costs of what? What's the denominator? You increased engagement? What does that mean? Subscribers? Clicks? Time spent?
This is the same kind of thing as when academics sprinkle unnecessarily complicated-looking math equations to describe plainly obvious things with impressive symbols, when it's objectively unnecessary. The goal is to give it a certain look, to signal seriousness.
As silly as it may sound, it probably actually works.
Since we are on HN, probably many of you know the Paul Graham classic "Submarine" [1] post,
> Our greatest PR coup was a two-part one. We estimated, based on some fairly informal math, that there were about 5000 stores on the Web. We got one paper to print this number, which seemed neutral enough. But once this "fact" was out there in print, we could quote it to other publications, and claim that with 1000 users we had 20% of the online store market.
> This was roughly true. We really did have the biggest share of the online store market, and 5000 was our best guess at its size. But the way the story appeared in the press sounded a lot more definite.
> Reporters like definitive statements. For example, many of the stories about Jeremy Jaynes's conviction say that he was one of the 10 worst spammers. This "fact" originated in Spamhaus's ROKSO list, which I think even Spamhaus would admit is a rough guess at the top spammers. The first stories about Jaynes cited this source, but now it's simply repeated as if it were part of the indictment. [4]
> All you can say with certainty about Jaynes is that he was a fairly big spammer. But reporters don't want to print vague stuff like "fairly big." They want statements with punch, like "top ten." And PR firms give them what they want. Wearing suits, we're told, will make us 3.6 percent more productive.
I think it's similar with certain hiring managers too. They want definite statements, because it provides for CYA ammo. The guy looked great on paper, look at those percentages!
[1] http://www.paulgraham.com/submarine.html http://www.paulgraham.com/submarine.html
- mcenedella 6y agoOP here. I agree with this: "just a percentage without context makes no sense. You reduced costs by 16%? Costs of what? What's the denominator? You increased engagement? What does that mean? Subscribers? Clicks? Time spent?" And this: "Charitably, it's to show you care about business context." But disagree that you should not do this if writing resumes for "numerate, technical types." A great technical resume helps get you the interview. In an interview, especially a behavioral interview, you'll be asked deeper question about that 16% cost reduction. Exactly the question you've pointed out. And your resume is more likely to get selected for the reason you pointed out - it shows that you care about business context, or, more broadly, commercial technical achievement. With technical, numerically literate types as interviewers, they are going to want to know something about how successful you were in being technically accomplished. And the plain, observed, fact is that professionals who demonstrate, with numbers, their accomplishments, get more interviews than professionals who paste their job description, or simply assert they achieved something good without quantifying it. And a good Paul Graham citation is always welcome and relevant! :)
- MauranKilom 6y agoFrom the perspective of the interview, such numbers can come across as an actually big deal or as near-cringeworthy "followed resume advice". There's a very thin line in between and I feel many interviewers will fall on different sides - particularly depending on whether they are in a technical or in a business role. In my eyes, mentioning such numbers usually comes of as resume cliché. By all means, demonstrate your understanding of the business context or highlight an important problem you solved. But I agree with the quoted part regarding numbers without context being pointless - if they're modest then you didn't do yourself a favor, and if they're impressive then I am skeptical about taking them at face value.