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Why begin with the assumption people are violent and irrational due to a random 911 call? But to answer your question directly, there are tons of simple things
by jasonwatkinspdx 6y ago
Why begin with the assumption people are violent and irrational due to a random 911 call?
But to answer your question directly, there are tons of simple things you can do, from body language to tone. They aren't really a mystery to figure out either. Start with empathy and asking how you can help.
Like I mentioned above, Patrick Skinner distills this succinctly with "how would I solve this problem without my badge and my gun?" and in particular, using the example of if your next door neighbor asked you for help with some minor crisis.
Treat your neighbor that lives rough the same way and it's amazing the difference in reaction you get.
Assuming violence is necessary from the start becomes a self fulfilling thing.
- tenebrisalietum 6y agoListen to some 911 calls sometimes. People are often screaming, panicked, crying.
- jhardy54 6y agoWhere can I find a representative sample of 911 calls?
- jasonwatkinspdx 6y agoThe calls themselves aren't usually in the open due to privacy concerns, but you can listen to dispatch in many cities here: https://www.broadcastify.com https://www.broadcastify.com
- jhardy54 6y agoExactly, which is why I'm highly skeptical of someone whose political position is justified by supposedly listening to 911 calls. I listened to the local dispatch until recently when the cops switched to encrypted channels. Fire/EMS is still available though.
- jasonwatkinspdx 6y agoI have. Up until the recent protests dispatch here was in the open, so you could follow situations in real time. There's no reason that a taser, gun, or handcuffs help with the overwhelming majority of calls, including ones with someone who's panicked and crying.