Isn't the point of 911 that they dispatch the appropriate service? It seems like the real problem is that there aren't less-extreme responders, which this initi

Isn't the point of 911 that they dispatch the appropriate service? It seems like the real problem is that there aren't less-extreme responders, which this initiative is trying to fix. I want there to be only 911, and I want them to figure out who to send. People shouldn't be second guessing who to call, they should call the "I need help" number. I could see where having something like a 311 might make sense, but it should just redirect to the same call center too. It'd help remove hesitation on calling.