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> Why would you tip before hand? Doesn't this defeat the purpose of a tip? It's a great question, and there's no simple answer that will satisfy anyone. Suffi
by sammalloy 6y ago
> Why would you tip before hand? Doesn't this defeat the purpose of a tip?
It's a great question, and there's no simple answer that will satisfy anyone. Suffice it to say that I have my own interpretation. Take it for what you will:
1. DD (and other gig economy) apps, have redefined the concept of a tip to subsidize the low wages paid to gig workers.
2. When gig economy workers see the tip in advance of their gig, it acts as an incentive to complete the task. For example, the higher the tip, the farther a DD driver will go, the more items they will deliver, and the better service they (should) provide.
3. In this particular case, the DD customer can still rate the driver after the delivery is complete. If their rating drops below a certain level, or if they receive a contract violation three times in 100 orders, they will face deactivation from the platform.
4. Currently, Lyft and Uber both delay tips to drivers depending on different circumstances. Tips could be delayed anywhere from minutes to hours to days, and this tends to de-incentivize drivers and could lead to diminished quality of service. DD, on the other hand, has found a strategy that both incentivizes drivers and promotes increased customer and driver satisfaction.