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> Tip cash! Never tip in app! This is very, very bad advice. DD drivers filter out customers based on the size of the tip. If drivers see only base pay in th

> Tip cash! Never tip in app! This is very, very bad advice. DD drivers filter out customers based on the size of the tip. If drivers see only base pay in the app, they will pass over your delivery request for more lucrative ones, meaning your food will take longer to get picked up and delivered, and in some cases, may not get delivered at all.

xyzzy_plugh 6y ago
Why would you tip before hand? Doesn't this defeat the purpose of a tip?
- strombofulous 6y ago
  yes
- shawnz 6y ago
  Not a DoorDash user personally, but on Uber you can adjust the tip up to an hour after delivery.
- Spivak 6y ago
  Yes, but we're so far gone from "tipping as a function of service" that there's no point in even pretending it's a thing anymore. If the food arrived or I got to my destination I give the same, good, tip. I think it's gross to make workers dance for their supper. It's not "a little extra you're paying to a kid in highshcool" anymore, it's almost their entire income.
  - lotsofpulp 6y ago
    I think it’s gross to sell something and not state it’s price upfront.
    - Spivak 6y ago
      Oh I totally agree. I think we should completely abolish tipped wages, require listing and advertising taxes and fees included prices, and use some light regulation to discourage tipping like removing tip lines, prohibiting businesses from asking for them, and requiring a notice that explicitly says not to tip. But! BUT! This is a top-down change that has to has to come from leadership. Trying to do this by just not tipping or being a bad tipper does nothing except punish the poorest people.
- sammalloy 6y ago
  > Why would you tip before hand? Doesn't this defeat the purpose of a tip? It's a great question, and there's no simple answer that will satisfy anyone. Suffice it to say that I have my own interpretation. Take it for what you will: 1. DD (and other gig economy) apps, have redefined the concept of a tip to subsidize the low wages paid to gig workers. 2. When gig economy workers see the tip in advance of their gig, it acts as an incentive to complete the task. For example, the higher the tip, the farther a DD driver will go, the more items they will deliver, and the better service they (should) provide. 3. In this particular case, the DD customer can still rate the driver after the delivery is complete. If their rating drops below a certain level, or if they receive a contract violation three times in 100 orders, they will face deactivation from the platform. 4. Currently, Lyft and Uber both delay tips to drivers depending on different circumstances. Tips could be delayed anywhere from minutes to hours to days, and this tends to de-incentivize drivers and could lead to diminished quality of service. DD, on the other hand, has found a strategy that both incentivizes drivers and promotes increased customer and driver satisfaction.

xyzzy_plugh 6y ago

Why would you tip before hand? Doesn't this defeat the purpose of a tip?

strombofulous 6y ago
yes
shawnz 6y ago
Not a DoorDash user personally, but on Uber you can adjust the tip up to an hour after delivery.
Spivak 6y ago
Yes, but we're so far gone from "tipping as a function of service" that there's no point in even pretending it's a thing anymore. If the food arrived or I got to my destination I give the same, good, tip. I think it's gross to make workers dance for their supper. It's not "a little extra you're paying to a kid in highshcool" anymore, it's almost their entire income.
- lotsofpulp 6y ago
  I think it’s gross to sell something and not state it’s price upfront.
  - Spivak 6y ago
    Oh I totally agree. I think we should completely abolish tipped wages, require listing and advertising taxes and fees included prices, and use some light regulation to discourage tipping like removing tip lines, prohibiting businesses from asking for them, and requiring a notice that explicitly says not to tip. But! BUT! This is a top-down change that has to has to come from leadership. Trying to do this by just not tipping or being a bad tipper does nothing except punish the poorest people.
sammalloy 6y ago
> Why would you tip before hand? Doesn't this defeat the purpose of a tip? It's a great question, and there's no simple answer that will satisfy anyone. Suffice it to say that I have my own interpretation. Take it for what you will: 1. DD (and other gig economy) apps, have redefined the concept of a tip to subsidize the low wages paid to gig workers. 2. When gig economy workers see the tip in advance of their gig, it acts as an incentive to complete the task. For example, the higher the tip, the farther a DD driver will go, the more items they will deliver, and the better service they (should) provide. 3. In this particular case, the DD customer can still rate the driver after the delivery is complete. If their rating drops below a certain level, or if they receive a contract violation three times in 100 orders, they will face deactivation from the platform. 4. Currently, Lyft and Uber both delay tips to drivers depending on different circumstances. Tips could be delayed anywhere from minutes to hours to days, and this tends to de-incentivize drivers and could lead to diminished quality of service. DD, on the other hand, has found a strategy that both incentivizes drivers and promotes increased customer and driver satisfaction.