Mo' money mo' problems. Percentage of revenue based pricing is very common in enterprise software and not without reason. How angry is a customer over a $10 p

Mo' money mo' problems. Percentage of revenue based pricing is very common in enterprise software and not without reason. How angry is a customer over a $10 payment not going through vs a $10,000 payment not being processed correctly? We're likely talking the difference between the inconvenience of not having Netflix for a few minutes vs you've just cost me $35,000 in lost sales because my subscription failed and you can't find out why on time. I want the company who made $50 on that transaction helping me, not the company who charged $1.40 flat rate and needs to budget their offering by limiting development and support.