I can't remember exact details, but I was able to open help from the locked screen and then from help I was able to launch the explorer. I think it was similar

I can't remember exact details, but I was able to open help from the locked screen and then from help I was able to launch the explorer. I think it was similar to this: https://i.imgur.com/rG0p0b2.gif https://i.imgur.com/rG0p0b2.gif