> It got so bad that a VP ended up making a pronouncement, declaring a war on broken links. Probably Scott Guthrie initiated that. As some nobody I once emaile

> It got so bad that a VP ended up making a pronouncement, declaring a war on broken links. Probably Scott Guthrie initiated that. As some nobody I once emailed him directly because I'd discovered a bug in some framework thing with a reproducible example. He actually replied and cc'd in the relevant people at MS and after a short while there was a workaround and a fix and a KB article or something (it's so long ago I barely remember). Impressed? absolutely. MS still have some pretty good and accessible folks, and I'm a huge fan of Scott Hanselman who's a great brand ambassador for DevDiv (and not beyond a few self-deprecating MS jokes about the company's past).