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Even 5 years ago, I felt that Apple's documentation was way worse than Android's. I wonder if there is a good way to measure documentation quality...I suspect
by psahgal 6y ago
Even 5 years ago, I felt that Apple's documentation was way worse than Android's.
I wonder if there is a good way to measure documentation quality...I suspect such measures will require techniques borrowed from user experience research.
- hutzlibu 6y ago"I wonder if there is a good way to measure documentation quality" I would start with a checklist: - is it complete and consistent - is there a description to every important piece - working examples ... and if this is complete, you can measure all you want, but I would start with the basics.
- dwiash 6y agoYea, i think that's correct. documentation is just another product, no different than other software. so basically you can start asking with very common user reasearch questions such as: * who would use our documentation? * what would our user need the most from our documentation?