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> I trust Spideroak because the are transparent and I know how they are making money. When I looked into choosing a vendor in this space a while ago, I remembe
by tweetle_beetle 6y ago
> I trust Spideroak because the are transparent and I know how they are making money.
When I looked into choosing a vendor in this space a while ago, I remember Spideroak coming under a lot of fire for their use of "zero-knowledge" in marketing materials, which was at best naive and possibly much worse [1] [2]. From memory there were also issues with an unlimited plan[3][4] and refreshing contact with servers to maintain an unchanged backup.
As you say it's always sensible to pay for something you value and no one's perfect, but I wouldn't hold them up as an example of transparency done right.
[1] https://news.ycombinator.com/item?id=13852139 https://news.ycombinator.com/item?id=13852139
[2] https://news.ycombinator.com/item?id=13303436 https://news.ycombinator.com/item?id=13303436
[3] https://www.reddit.com/r/DataHoarder/comments/6lpm49/spideroak_will_throttle_upload_speed_for/ https://www.reddit.com/r/DataHoarder/comments/6lpm49/spidero...
[4]https://www.reddit.com/r/DataHoarder/comments/gnfmkn/adios_spideroak/ https://www.reddit.com/r/DataHoarder/comments/gnfmkn/adios_s...
- pnutjam 6y agoI wasn't discussing their major data service. I was discussing encryptr, which is a small service they are providing for free. It only stores text, so it's pretty light and I expect them to have few issues carrying the cost. I also expect them to give ample notice if they discontinue it or start charging.