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How do they support "free", especially if they are storing larger items, like pictures. I use keepass for my personal passwords, for stuff I need to share. I u

How do they support "free", especially if they are storing larger items, like pictures. I use keepass for my personal passwords, for stuff I need to share. I use encryptr (https://spideroak.support/hc/en-us/articles/115003945666-Encryptr-Downloads https://spideroak.support/hc/en-us/articles/115003945666-Enc...). I trust Spideroak because the are transparent and I know how they are making money. I've also used keybase some, it has free storage and encryption.

daniel_sushil 6y ago
Hi pnutjam, this free version will always remain free. Unless you are sharing, the pictures you store are encrypted and stored on your own device (basically using your iCloud storage). That's why we don't incur a huge cost. However, we are planning to introduce premium features in the future including a cloud storage option for people who don't have enough disk space on their device.
- pnutjam 6y ago
  Thanks for explaining. I'd suggest you add some sort of faq or something on your page for people who might be interested in this. I, personally, don't use the apple ecosystem.
tweetle_beetle 6y ago
> I trust Spideroak because the are transparent and I know how they are making money. When I looked into choosing a vendor in this space a while ago, I remember Spideroak coming under a lot of fire for their use of "zero-knowledge" in marketing materials, which was at best naive and possibly much worse [1] [2]. From memory there were also issues with an unlimited plan[3][4] and refreshing contact with servers to maintain an unchanged backup. As you say it's always sensible to pay for something you value and no one's perfect, but I wouldn't hold them up as an example of transparency done right. [1] https://news.ycombinator.com/item?id=13852139 https://news.ycombinator.com/item?id=13852139 [2] https://news.ycombinator.com/item?id=13303436 https://news.ycombinator.com/item?id=13303436 [3] https://www.reddit.com/r/DataHoarder/comments/6lpm49/spideroak_will_throttle_upload_speed_for/ https://www.reddit.com/r/DataHoarder/comments/6lpm49/spidero... [4]https://www.reddit.com/r/DataHoarder/comments/gnfmkn/adios_spideroak/ https://www.reddit.com/r/DataHoarder/comments/gnfmkn/adios_s...
- pnutjam 6y ago
  I wasn't discussing their major data service. I was discussing encryptr, which is a small service they are providing for free. It only stores text, so it's pretty light and I expect them to have few issues carrying the cost. I also expect them to give ample notice if they discontinue it or start charging.

daniel_sushil 6y ago

Hi pnutjam, this free version will always remain free. Unless you are sharing, the pictures you store are encrypted and stored on your own device (basically using your iCloud storage). That's why we don't incur a huge cost. However, we are planning to introduce premium features in the future including a cloud storage option for people who don't have enough disk space on their device.

pnutjam 6y ago
Thanks for explaining. I'd suggest you add some sort of faq or something on your page for people who might be interested in this. I, personally, don't use the apple ecosystem.

tweetle_beetle 6y ago

> I trust Spideroak because the are transparent and I know how they are making money. When I looked into choosing a vendor in this space a while ago, I remember Spideroak coming under a lot of fire for their use of "zero-knowledge" in marketing materials, which was at best naive and possibly much worse [1] [2]. From memory there were also issues with an unlimited plan[3][4] and refreshing contact with servers to maintain an unchanged backup. As you say it's always sensible to pay for something you value and no one's perfect, but I wouldn't hold them up as an example of transparency done right. [1] https://news.ycombinator.com/item?id=13852139 https://news.ycombinator.com/item?id=13852139 [2] https://news.ycombinator.com/item?id=13303436 https://news.ycombinator.com/item?id=13303436 [3] https://www.reddit.com/r/DataHoarder/comments/6lpm49/spideroak_will_throttle_upload_speed_for/ https://www.reddit.com/r/DataHoarder/comments/6lpm49/spidero... [4]https://www.reddit.com/r/DataHoarder/comments/gnfmkn/adios_spideroak/ https://www.reddit.com/r/DataHoarder/comments/gnfmkn/adios_s...

pnutjam 6y ago
I wasn't discussing their major data service. I was discussing encryptr, which is a small service they are providing for free. It only stores text, so it's pretty light and I expect them to have few issues carrying the cost. I also expect them to give ample notice if they discontinue it or start charging.