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If you force users to provide feedback, even if optional, expect many invalid results In my experience, users won’t go out of their way to leave a worthless re
by o-__-o 6y ago
If you force users to provide feedback, even if optional, expect many invalid results
In my experience, users won’t go out of their way to leave a worthless review. So if your app doesn’t nag, you have less spam. But that also means you miss a lot of legitimate people who don’t have the time or knowledge to leave good reviews.
Gift and curse etc
- tempestn 6y ago> If you force users to provide feedback, even if optional, expect many invalid results I understand what you mean, but the phrasing of "forcing" someone to optionally do something is odd.
- o-__-o 6y agoA pop up is forcing users to acknowledge rating the app. It’s not truly optional when you get spammed once a day to submit a rating. So you get angry people submitting unhelpful ratings because they don’t understand the UX
- kmonsen 6y agoThere was no nagging, never asked the user to leave a review. They really used it as a dating service all on their own.