3 ms·
I think design thinking is one of the ideas that has won. My observations (n=small) are that people no longer blame themselves for not understanding complicated
by jkaptur 6y ago
I think design thinking is one of the ideas that has won. My observations (n=small) are that people no longer blame themselves for not understanding complicated user experiences - they correctly blame the technology (and technologists) involved. They also recognize that there's no benefit to learning complex information architectures for apps that can and do change with every update, so they tend to "forage" and click on the most promising thing.