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While I understand that people find any reason to believe they hold status higher than others but they shouldn't believe that when they are faced with a company

While I understand that people find any reason to believe they hold status higher than others but they shouldn't believe that when they are faced with a company with billions of customers worldwide. If you continued to buy from Amazon (racked up $50K in spending for 15 years), it's clear that removing your review didn't matter to their bottom line so no reason to care.

ehsankia 6y ago
Your missing the point. It has nothing to do with their identity, it's the fact that telling apart fake reviews from ones written by real people is a hard problem, but generally you won't find a bot account with 15 years of history. The implication here is that if Amazon truly cared about surfacing legitimate reviews only, they would've kept the one from that account since there's very low probability of it being fake.
- damnencryption 6y ago
  > Your missing the point. I am not. You should re-read my point. Whether their review was rejected or not didn't stop them from spending $50k on amazon. They are as replaceable as warehouse workers.
  - ben509 6y ago
    Businesses make decisions on the margin. The $50k is history, it's the next dollar that counts.
    - 1024core 6y ago
      We are not talking about whether I will continue to buy from Amazon or not; but whether my reviews could be fake or not, and whether there is signal in my reviews or not. That is what I meant with the words "rock solid reputation".
  - ska 6y ago
    Your point (if coherent, hard to say) was not articulated well. The $50k thing has nothing to do with status, it has to do with amazon already possessing a very good signal as to whether or not this account is "real". It is potentially interesting in the context of whether or not amazon is in fact serious about improving SNR in their review system.
    - damnencryption 6y ago
      I agree. I am just saying Amazon has no reason to differentiate between real people or bot people if the OP continued to buy from them despite their critical reviews being rejected. Amazon doesn't care about their past purchase history as long as they buy more from them in future. Whether they spent 50k or not didn't make a differentiating factor for Amazon.
      - ehsankia 6y ago
        > if the OP continued to buy Again, the goal isn't to "stop bots from buying", but rather to stop them from posting fake reviews. You're reframing the whole discussion to something that has zero relevance to the discussion.
        orestarod 6y ago
        OP is saying that Amazon has exactly zero reasons to change its ways if it makes zero difference to their income. They deleted the reviews of a reputable customer. Will he keep on buying from Amazon like he did before? Yes. So will there be any downsides for Amazon for deleting reputable customers' reviews? No. Money will keep flowing, resentment is irrelevant. So, they will keep deleting reputable customers' reviews, because changing that takes effort, and effort costs, and cost have to lead to more profits to be justified.
        orestarod 6y ago
        The exact same logic goes for fake reviews. If no profit is harmed, no need to take action.
- 1024core 6y ago
  Don't bother; if this person was serious about making a point (instead of just ranting) they would've used their real account.

ehsankia 6y ago

Your missing the point. It has nothing to do with their identity, it's the fact that telling apart fake reviews from ones written by real people is a hard problem, but generally you won't find a bot account with 15 years of history. The implication here is that if Amazon truly cared about surfacing legitimate reviews only, they would've kept the one from that account since there's very low probability of it being fake.

damnencryption 6y ago
> Your missing the point. I am not. You should re-read my point. Whether their review was rejected or not didn't stop them from spending $50k on amazon. They are as replaceable as warehouse workers.
- ben509 6y ago
  Businesses make decisions on the margin. The $50k is history, it's the next dollar that counts.
  - 1024core 6y ago
    We are not talking about whether I will continue to buy from Amazon or not; but whether my reviews could be fake or not, and whether there is signal in my reviews or not. That is what I meant with the words "rock solid reputation".
- ska 6y ago
  Your point (if coherent, hard to say) was not articulated well. The $50k thing has nothing to do with status, it has to do with amazon already possessing a very good signal as to whether or not this account is "real". It is potentially interesting in the context of whether or not amazon is in fact serious about improving SNR in their review system.
  - damnencryption 6y ago
    I agree. I am just saying Amazon has no reason to differentiate between real people or bot people if the OP continued to buy from them despite their critical reviews being rejected. Amazon doesn't care about their past purchase history as long as they buy more from them in future. Whether they spent 50k or not didn't make a differentiating factor for Amazon.
    - ehsankia 6y ago
      > if the OP continued to buy Again, the goal isn't to "stop bots from buying", but rather to stop them from posting fake reviews. You're reframing the whole discussion to something that has zero relevance to the discussion.
      - orestarod 6y ago
        OP is saying that Amazon has exactly zero reasons to change its ways if it makes zero difference to their income. They deleted the reviews of a reputable customer. Will he keep on buying from Amazon like he did before? Yes. So will there be any downsides for Amazon for deleting reputable customers' reviews? No. Money will keep flowing, resentment is irrelevant. So, they will keep deleting reputable customers' reviews, because changing that takes effort, and effort costs, and cost have to lead to more profits to be justified.
      - orestarod 6y ago
        The exact same logic goes for fake reviews. If no profit is harmed, no need to take action.
1024core 6y ago
Don't bother; if this person was serious about making a point (instead of just ranting) they would've used their real account.