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Yeah, no. Amazon is selling me a product. I don't care through how many intermediaries they're trying to deflect responsibility. My money goes to Amazon, in ex

Yeah, no. Amazon is selling me a product. I don't care through how many intermediaries they're trying to deflect responsibility. My money goes to Amazon, in exchange for the working product in my household. Anything goes wrong, goes to Amazon. They could always pay somebody to read the reviews and talk to their resellers if they don't adhere to shipment standards. If I hurt quality sellers, I'm terribly sorry - maybe they shouldn't sell on a disreputable platform.

fuzxi 6y ago
But Amazon doesn't care about your 1 star review. Asking customer support to comp you because your order was late does a lot more to their bottom line than a bad review on a product they don't even make or ship.
toast0 6y ago
If the shipping problem isn't product specific, a review on a product just isn't helpful. I get that you're unhappy about your purchase, but buying a different widget wouldn't have helped if someone was stealing packages on delivery day. If it was a item specific shipping problem, like Amazon packed it in such a way that it arrived broken and could be expected to arrive broken, that's somewhat useful, although it probably applies to the whole product category (btw, don't buy hard drives from amazon if you don't want them to be packed in a big box with like 3 air pillows and banging back and forth for the whole drive). If a fork lift smashed into the package at the warehouse, that's just bad luck, not a product issue; contact customer service.
Raphmedia 6y ago
> Anything goes wrong, goes to Amazon. Exactly, which is why you should review your seller negatively so that Amazon can take steps in removing that seller from the marketplace. Amazon reads the reviews you put on a seller and take almost immediate action. When you review the item, they don't. So not only are you wasting your own time, you are wasting everyone else's.

fuzxi 6y ago

But Amazon doesn't care about your 1 star review. Asking customer support to comp you because your order was late does a lot more to their bottom line than a bad review on a product they don't even make or ship.

toast0 6y ago

If the shipping problem isn't product specific, a review on a product just isn't helpful. I get that you're unhappy about your purchase, but buying a different widget wouldn't have helped if someone was stealing packages on delivery day. If it was a item specific shipping problem, like Amazon packed it in such a way that it arrived broken and could be expected to arrive broken, that's somewhat useful, although it probably applies to the whole product category (btw, don't buy hard drives from amazon if you don't want them to be packed in a big box with like 3 air pillows and banging back and forth for the whole drive). If a fork lift smashed into the package at the warehouse, that's just bad luck, not a product issue; contact customer service.

Raphmedia 6y ago

> Anything goes wrong, goes to Amazon. Exactly, which is why you should review your seller negatively so that Amazon can take steps in removing that seller from the marketplace. Amazon reads the reviews you put on a seller and take almost immediate action. When you review the item, they don't. So not only are you wasting your own time, you are wasting everyone else's.