Zendesk has a horrible UI for that reason. You open the dropdown menu to choose the operation to be applied, try click "pending" and inadvertently end up pressi

Zendesk has a horrible UI for that reason. You open the dropdown menu to choose the operation to be applied, try click "pending" and inadvertently end up pressing "solved" when the UI changes just in time. Infuriating. I've been trained to patiently wait until the flickering ends, which is such a shame in 2020.