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Amazon product listings are shared across all vendors. The review is for the item itself. Say you buy a product listed as "Cool WebCam HD". You might deal with
by Raphmedia 6y ago
Amazon product listings are shared across all vendors. The review is for the item itself.
Say you buy a product listed as "Cool WebCam HD". You might deal with "xXCoolSellerXx" while I would deal with "GadgetSeller51". By leaving a bad review unrelated to the item, you are drowning the actual bad reviews and hurting quality sellers.
Upon purchasing a product on Amazon you will receive a link to review the seller. That is where you are to put your review about the way the seller dealt with you.
- mdoms 6y agoThat's not even remotely my problem. If I pay for something and don't receive it then I'm leaving a bad review.
- meragrin_ 6y agoSure, leave a bad review on the seller NOT THE PRODUCT. You can leave feedback about sellers separate from the product.
- thelean12 6y agoHow is it remotely useful for the next person if you leave a 1 star review on a product on Amazon because it got lost in the mail? That has nothing to do with the product.
- bosswipe 6y agoIt's extremely useful. The next person should know that they might get scammed.
- tempestn 6y agoYour experience with USPS or whatever has zero relevance to whether the next person is going to receive their package. If the seller isn't helpful resolving the issue, leave them a negative review. But it makes no sense to review the product negatively.
- bosswipe 6y agoPeople aren't complaining about USPS it's about the scam listings with obvious fake reviews. Half the time the review pictures don't even match the product because the sellers have some scam going on that somehow is OK with Amazon. That Amazon won't let me leave a warning to the next user makes Amazon an accomplice in the fraud. I've just started leaving fake 1 star reviews of the product since Amazon loves fake reviews anyway.
- tempestn 6y agoYou replied to a comment about products being lost in the mail.
- bosswipe 6y agoSorry but the down votes won't stop me from leaving negative reviews on Amazon, I owe it to my fellow shoppers.
- meragrin_ 6y agoAre you aware you can review sellers separately from the products?
- deleted 6y ago[deleted]
- Raphmedia 6y ago> If I pay for something and don't receive it then I'm leaving a bad review. Exactly, leave a bad review. But leave it at the right place so that this review will have an impact. Say you buy a new car at Honda and the salesperson scams you. You would not go on a car review website and review the Civic with "1 star, the salesperson was corrupt". You would call the dealership and tell them "this salesperson is crap" or you would call Honda headquarter and tell them "this dealership is ruining your name". Why would this be different on Amazon? When a marketplace gives you a bad experience, you review the marketplace itself or the seller. Not the product, the company who makes the product has no control over the marketplace.
- groby_b 6y agoYeah, no. Amazon is selling me a product. I don't care through how many intermediaries they're trying to deflect responsibility. My money goes to Amazon, in exchange for the working product in my household. Anything goes wrong, goes to Amazon. They could always pay somebody to read the reviews and talk to their resellers if they don't adhere to shipment standards. If I hurt quality sellers, I'm terribly sorry - maybe they shouldn't sell on a disreputable platform.
- fuzxi 6y agoBut Amazon doesn't care about your 1 star review. Asking customer support to comp you because your order was late does a lot more to their bottom line than a bad review on a product they don't even make or ship.
- toast0 6y agoIf the shipping problem isn't product specific, a review on a product just isn't helpful. I get that you're unhappy about your purchase, but buying a different widget wouldn't have helped if someone was stealing packages on delivery day. If it was a item specific shipping problem, like Amazon packed it in such a way that it arrived broken and could be expected to arrive broken, that's somewhat useful, although it probably applies to the whole product category (btw, don't buy hard drives from amazon if you don't want them to be packed in a big box with like 3 air pillows and banging back and forth for the whole drive). If a fork lift smashed into the package at the warehouse, that's just bad luck, not a product issue; contact customer service.
- Raphmedia 6y ago> Anything goes wrong, goes to Amazon. Exactly, which is why you should review your seller negatively so that Amazon can take steps in removing that seller from the marketplace. Amazon reads the reviews you put on a seller and take almost immediate action. When you review the item, they don't. So not only are you wasting your own time, you are wasting everyone else's.
- nkrisc 6y agoIt's on Amazon.com and I'm charged by Amazon. Therefore, as far as I'm concerned, I bought it from Amazon. I don't really care who Amazon's suppliers are.
- Spivak 6y agoAnd you tell them which suppliers are good or bad by reviewing your seller. You’re doing the equivalent of leaving DoorDash a bad review on the App Store because you didn’t like the takeout you ordered. I mean it’s on DoorDash and you’re charged by DoorDash. As far as you’re concerned DoorDash is responsible for your McNuggets.
- nkrisc 6y agoIt's not comparable. DoorDash makes it abundantly clear who you're buying your food from, that's their whole schtick. I just looked at a few random Amazon losing and I couldn't figure out who I was supposedly buying from. Perhaps Amazon should let sellers brand their product pages. I just looked at DoorDash Android app and the restaurant name is prominently displayed on each listing in the search results and even includes their logo when I click in. Amazon is doing their best to hide from me who I'm buying from so I can only assume they want me to think it's them.
- deleted 6y ago[deleted]
- throwaway314158 6y ago> I just looked at a few random Amazon losing and I couldn't figure out who I was supposedly buying from. Then either you weren't trying very hard or you need to put your glasses on. It's in the same place on every listing that has Add to cart/Buy buttons: under those buttons, after the "Secure transaction" link.
- deleted 6y ago[deleted]