In the past I've found that very low prices attract loud and obnoxious customers that complain left and right, while much higher prices attract very quiet custo

In the past I've found that very low prices attract loud and obnoxious customers that complain left and right, while much higher prices attract very quiet customers who never complain. My conclusion is that when your software is new you price it low and sift through the feedback to get the gems. When the software matures you increase the price and enjoy the passive income. Another thing I've found helpful is to publish my email on the start page of the app, so it's impossible to miss. Again, this is something you can dial up and down depending on how much feedback you want at any point.