I was struck by the poor grammar when I read this, and there's also something that feels vaguely unprofessional about the voice and tone. I'm not sure what that

I was struck by the poor grammar when I read this, and there's also something that feels vaguely unprofessional about the voice and tone. I'm not sure what that might indicate other than that HP doesn't consider this an important enough PR issue to run it through their best copy editors.