> We can either go on acting surprised, or we can figure out how to do the work of communicating. Or we can figure out how to fix the fact that incompetent peo

> We can either go on acting surprised, or we can figure out how to do the work of communicating. Or we can figure out how to fix the fact that incompetent people are the ones who make budgetary decisions, or we can go on not acting surprised that they make bad decisions.