Same deal with state agencies in my experience. My mom (unsurprisingly) had issues with unemployment earlier this year, she'd worked 1099 and W-2 jobs in multip

Same deal with state agencies in my experience. My mom (unsurprisingly) had issues with unemployment earlier this year, she'd worked 1099 and W-2 jobs in multiple states so determining eligibility was taking forever. One call to her state rep and it was all cleared up within a week.