> it's always been high-end. It's always been worth it, too, when it comes to hardware (this is debatable, but obviously they're successful). The problem with

> it's always been high-end. It's always been worth it, too, when it comes to hardware (this is debatable, but obviously they're successful). The problem with their services is that they are NOT worth it. They aren't high end. Their services aren't the best. They're middle of the pack (music, movies, TV) or trailing (cloud, search, productivity software, AI). So all their finely-tuned marketing/operations machinery geared to sell "the best" don't work for their services.