I already offer both sponsorship as well as tailored consulting, but I haven't found any success in trying to sell that in response to issues. The moment I ment

I already offer both sponsorship as well as tailored consulting, but I haven't found any success in trying to sell that in response to issues. The moment I mention that I can provide commercial support, they tend to become silent. Maybe it's viable if you have a truly massively successful product like Redis or something, but it hasn't been for me at least.