The described situation reflects an abysmal service quality. A counterexample: I had my Overwatch account stolen by a third party. While the financial cost wa

The described situation reflects an abysmal service quality. A counterexample: I had my Overwatch account stolen by a third party. While the financial cost was neglible I still issued a note to Blizzard's helpdesk - expecting nothing to happen. They answered in LESS THAN 24 hours and reverted everything bad that had happened. That's good service. Since Facebook links Oculus to their services they absolutely should be prepared to offer similar quality service for account problems.