3 ms·
> How is it 2020 and we're okay with this phrase? What the hell happened? Shareholders happened, that's why. The lines between company and customers are blurr
by arvinsim 6y ago
> How is it 2020 and we're okay with this phrase? What the hell happened?
Shareholders happened, that's why.
The lines between company and customers are blurred, giving perverse incentives to defend company practices that wouldn't fly if there were a clear distinction.
- ksec 6y ago>The lines between company and customers are blurred... “There are only two industries that refer to their customers as 'users': illegal drugs and software. " — Edward Tufte