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> ...as fewer and fewer customers use it Somehow I doubt that customer preference is the reason. Atlassian just wants to be the next Oracle; their self-hosted

> ...as fewer and fewer customers use it Somehow I doubt that customer preference is the reason. Atlassian just wants to be the next Oracle; their self-hosted version now starts at $40000 per year.

alkonaut 6y ago
If there is a good cloud offering then some customers will want to use it. It’s convenient, after all. Even if it’s just say 50% preference, it means you are maintaining on-prem for half as many. Whether they drive people off on-prem by raising costs or people leave because costs are raised isn’t really an interesting distinction, it’s the two sides of the same coin.
- otabdeveloper4 6y ago
  The could version isn't really an option for serious customers.
  - alkonaut 6y ago
    Serious in what sense?
    - otabdeveloper4 6y ago
      "Serious" as in "I don't want to store my files in some random cloud". Jira is, among other things, a document storage solution. Security aside, at the minimum most people would like to be able to back up and access their critical files.
      - alkonaut 6y ago
        I don’t mind storing my source in the cloud (although if you asked my employer ten years ago it would have been a different story. That ship sailed. Even the biggest enterprises seem pretty happy to use cloud solutions for most things. I agree backup (and off ramps) are critical in any cloud offering. Can’t be in lock-in and also can’t trust their backup only of course. Jira to me is just an issue manager though. I know there are plugins these days for document management inside Jira itself but I haven’t tried them. Don’t people normally have separate document solutions like Confluence or SharePoint for docs (aside from document that are attached to issues of course)?
        otabdeveloper4 6y ago
        > Jira to me is just an issue manager though. People who buy into Jira heavily use it primarily as a communications platform, to structure and make searchable the stuff that would otherwise be lost in the swamp of email and Slack and face-to-face messages. > aside from document that are attached to issues of course Aye, there's the rub. The documents in Confluence are often less important than the documents in Jira. You commit the paper trail to Jira - the primary info you get from your customers and bosses. Confluence is just the docs from the legacy crap you forgot to update last year.

> ...as fewer and fewer customers use it Somehow I doubt that customer preference is the reason. Atlassian just wants to be the next Oracle; their self-hosted version now starts at $40000 per year.

alkonaut 6y ago

If there is a good cloud offering then some customers will want to use it. It’s convenient, after all. Even if it’s just say 50% preference, it means you are maintaining on-prem for half as many. Whether they drive people off on-prem by raising costs or people leave because costs are raised isn’t really an interesting distinction, it’s the two sides of the same coin.

otabdeveloper4 6y ago
The could version isn't really an option for serious customers.
- alkonaut 6y ago
  Serious in what sense?
  - otabdeveloper4 6y ago
    "Serious" as in "I don't want to store my files in some random cloud". Jira is, among other things, a document storage solution. Security aside, at the minimum most people would like to be able to back up and access their critical files.
    - alkonaut 6y ago
      I don’t mind storing my source in the cloud (although if you asked my employer ten years ago it would have been a different story. That ship sailed. Even the biggest enterprises seem pretty happy to use cloud solutions for most things. I agree backup (and off ramps) are critical in any cloud offering. Can’t be in lock-in and also can’t trust their backup only of course. Jira to me is just an issue manager though. I know there are plugins these days for document management inside Jira itself but I haven’t tried them. Don’t people normally have separate document solutions like Confluence or SharePoint for docs (aside from document that are attached to issues of course)?
      - otabdeveloper4 6y ago
        > Jira to me is just an issue manager though. People who buy into Jira heavily use it primarily as a communications platform, to structure and make searchable the stuff that would otherwise be lost in the swamp of email and Slack and face-to-face messages. > aside from document that are attached to issues of course Aye, there's the rub. The documents in Confluence are often less important than the documents in Jira. You commit the paper trail to Jira - the primary info you get from your customers and bosses. Confluence is just the docs from the legacy crap you forgot to update last year.