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What's worse is when the unsubscribe link takes you to a page where you can select the reason why you are unsubscribing, and it doesn't include an option like "
by sleavey 6y ago
What's worse is when the unsubscribe link takes you to a page where you can select the reason why you are unsubscribing, and it doesn't include an option like "I never signed up to this mailing list". I've never in my life checked the box to sign up to any mailing list, so this is always my reason, yet some arrogant marketers believe they always obtain consent when they add emails to their mailing lists and so remove this option.
- m-p-3 6y agoThe even worse scenario is when the unsubscribe workflow is hidden behind a login screen. Unsubscribing from a mailing list should be one of two clicks at most.
- randerson 6y agoEspecially when you don’t even have an account. I’ve had to create an account just to unsubscribe before.
- logifail 6y ago> when the unsubscribe link takes you to a page where you can select the reason why you are unsubscribing It should only take one click on the unsubscribe link in the email for the sender to actually do the unsubscribe. If after processing it the sender is determined to try and stuff a sales and marketing survey on the landing page, I suppose it's hard to stop them, but I won't play "20 questions" just to get the sender to accept that I don't want any more of their emails. Executive summary: if I can't unsubscribe from your email newsletter with one click, you get the spam filter treatment <sigh>