No, it's not. Greyhound regularly simply cancels trips in order to fill more seats on the next trip over the same route. The result is that people who don't hav

No, it's not. Greyhound regularly simply cancels trips in order to fill more seats on the next trip over the same route. The result is that people who don't have any other choice end up traveling e.g. for 20 hours instead of 8 as the published schedule would suggest. They wouldn't get away with this if their customers were people whose complaints have the attention of officialdom. I don't really believe the "it would cost more if they didn't jerk you around or if they ever cleaned the terminal" excuse either.