That's why you need good engineering managers. If you can convince people that something is important then all of a sudden the business finds a way to make it h

That's why you need good engineering managers. If you can convince people that something is important then all of a sudden the business finds a way to make it happen. What would happen if you said you need another developer to hit that delivery goal. Good chance you'd get it, right? A good EM should be able to articulate the value from non-functional work and refactoring.