3 ms·

Small claims court would likely get you your money back

• ineedasername 6y ago
  Sure, but that's an ad-hoc solution to a systemic problem. I think we need a change to consumer contract/ToS laws. I remember a few years ago Amazon Prime went from having $3.99 next-day shipping to suddenly charging up to $11.99 for it on one package I ordered. I knew when I signed up, the $3.99 price tag was advertised so I went digging: sure enough, it was not longer advertised, and no longer in their ToS. So I went digging further on how they could do this without any sort of notice to customers. Here's what I found using the internet archive to trace ToS changes wherein Amazon incrementally removed rights & privileges: --When I signed up for Prime, the $3.99 price was in the ToS. So was a provision that said Amazon would notify me of any changes to the ToS 30 days in advance. --A year or so later, the ToS no longer had the 30 day notice provision, but the $3.99 was still there. However, now they no longer had to notify me of a change. --Fast forward a little more, and Amazon was able to change its ToS unilaterally without any advance notice or notification, allowing me to be surprised when I was suddenly asked to pay 2-3x as much for the same service.