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That's my train of thought as well, but my guess is that they did the math and they know that there isn't enough money at 0.99$/month to make it worth a class a
by belval 6y ago
That's my train of thought as well, but my guess is that they did the math and they know that there isn't enough money at 0.99$/month to make it worth a class action lawsuit.
As always raise awareness with your friends and family not to buy HP's garbage, Epson pulls the same shady practices as far as I know.
When possible, buy a laser printer and just don't give any of them more money.
- schoolornot 6y agoMy last company, a multi-billion dollar company decided to scrap printers altogether. Anything special is ordered out. The exception is the Finance team which has two very tiny laser printers.
- theklub 6y agoI thought the go "paperless" push died a decade ago, but maybe not.
- andylynch 6y agoNot a class action but given the smallish $ per user I could see this being effectively pursued with the seller and if that doesn’t work through small claims court, at least in places like the UK/EU. This is a change to the functionality of the printer post sale, and that tends to be viewed as an unreasonable action and one where one sided user agreements can be read by the courts as unfair to the consumer. The important point is the the printer no longer works as advertised and as a starting point this is guaranteed in European law for six years after purchase. (https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/united-kingdom/index_en.htm https://europa.eu/youreurope/citizens/consumers/shopping/gua...).
- bryanrasmussen 6y agoif it's $1 per month and the user is 20 I suppose that implies a value of $624 for that user's expected lifetime. arguably. In UK can you also get your money back for filing fees etc. if you win?