3 ms·
Sure. Agree completely. However it's worth noting that the customer-centric view, while valid, is rarely a good one. Companies are acquired b/c they are abou
by goatherders 6y ago
Sure. Agree completely. However it's worth noting that the customer-centric view, while valid, is rarely a good one. Companies are acquired b/c they are about to go out of business, because the IP is good, because the team is good, because the customer list is good, etc. Pissing off early customers is often the cost of growing the thing to its fullest potential.
- akkartik 6y agoThis gets said a lot, but it's not internally consistent. If you are forced to piss off the people who love you, perhaps you shouldn't call it "growing". Call it "a pivot". You're taking a flyer for the _possibility_ of future growth.