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Not sure if this is something you'd find useful, but we (Papercups) recently released a product on top of our live chat tool that allows you to view what your u
by areichert 6y ago
Not sure if this is something you'd find useful, but we (Papercups) recently released a product on top of our live chat tool that allows you to view what your users are looking at in real-time while chatting with them :)
Details: https://storytime.papercups.io/ https://storytime.papercups.io/
- anonu 6y agoThanks for this - this is really cool - and I actually signed up for an account to look around based on an earlier comment. Now can I get a programmatic hook into storytime? I suppose some competitor products would use this feature for an "AI Bot".
- areichert 6y agoWe just released Storytime last week in beta, so it's still quite basic in its feature set :P What kind of hooks would you like? (e.g. on certain events, trigger certain callbacks?)
- anonu 6y agoCould you expose an API so I could write my own custom bots? I'd want to get all events occurring (through a webhook for example) and then make API calls to send both online and offline messages. Offline messages as a way of maybe sending product updates. Online messages to engage users as they're going through their journey
- areichert 6y agoYes, we are working on exposing our API :) If you email me at alex [at] papercups.io I can keep you posted on our updates!