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I guess the other way to explicitly force people to sign up with a credit card. I would guess this mechanism, asking you if you are willing to pay is better th
by Ensorceled 6y ago
I guess the other way to explicitly force people to sign up with a credit card. I would guess this mechanism, asking you if you are willing to pay is better that asking you to PROVE you are willing to pay by starting a free trial with a credit card.
- priyadarshy 6y agoThanks for bringing this up. In fact, we also chose a "opt in" upgrade, where you pay after your trial is up. I'm of the opinion that "opt out" trials are a dark pattern. That being said, we realize the wording in the survey can be off putting but we think it's the right way to communicate expectations from the beginning and in the long run.
- vertis 6y agoNot the OP either, but I'm not going to commit that I'm willing to pay before even trying the service, and I do pay for a bunch productivity tools (Notion, Forest, + others). I agree that the "opt-out" is not great, but I would change it to just a warning "This is paid software, after the trial you will need to subscribe".