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Many things could have happened but they didn't. The entire experience with Chase while I was assisting them was very positive, and they even mentioned somethi
by ic4l 6y ago
Many things could have happened but they didn't.
The entire experience with Chase while I was assisting them was very positive, and they even mentioned something about putting me on their upcoming researcher leaderboard.
Since chase is a very big organization I would have to assume that another department took over the situation after, and decided to terminate my accounts to avoid any risk.
I will never know for certain as they have been very close lipped about the whole event.
- cosmie 6y agoI'm happy your experience (excepting the account closure) was positive! :) I've got several Chase accounts myself, and glad to know they're not horribly hostile to such disclosures. The original comment I replied to asked what difference it would have made in response to someone's "always involve a lawyer instead of trust these companies to do the right thing" post. Which is a generally good rule of thumb, as there's no guarantee someone else's experience would go as positively as yours did with Chase. So I wanted to point out a much more hostile outcome someone may feasibly experience in such a situation, to highlight the difference involving a lawyer could make.
- ska 6y agoI have had an unrelated similar problem with Chase before, local interaction was all positive in sorting out a cross border issue, about a week later someone from a different office closed the account without notification, information or recourse. Local branch manager was frustrated but couldn't get any more information. The timing really made my life difficult for a few months, completely unnecessarily. That was the last time I banked with Chase. A few colleagues told me they proactively left after also, due to the way it was handled - who knows if that was true.