> And I realized that to a lot of people there is no discernible difference between doing software development and doing tech support. I've experienced somethi

> And I realized that to a lot of people there is no discernible difference between doing software development and doing tech support. I've experienced something similar. Whenever I'd tell people I'm studying electrical engineering, they'd think I was studying to be an electrician. I think it's just a matter of what people are more exposed to. They're more likely to deal with tech support reps and electricians on any given day.