There is a fourth type. The MVNO I have my phone plan (and friends/family) with actually utilizes their live chat for support, and usually I get a very knowledg

There is a fourth type. The MVNO I have my phone plan (and friends/family) with actually utilizes their live chat for support, and usually I get a very knowledgeable person in 30ish seconds. It's great. Red Pocket Mobile is the name.