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I would deal with this sort of problem like so: 1. Send an email to TV support stating my intention to disable the auto renew. 2. Tell my CC issuer to block a
by perryizgr8 6y ago
I would deal with this sort of problem like so:
1. Send an email to TV support stating my intention to disable the auto renew.
2. Tell my CC issuer to block any auto payments to TeamViewer.
3. If 2 is not possible, dispute any TeamViewer charge, report it as unauthorized (which it is).
If more people do this CC companies will pressurize TV to mend their ways or block them from receiving CC payments.
- xlii 6y agoYup. Chargeback and disputes _hurt_ a lot. Even small amount of disputes might be enough for the payment processor to raise the handling rates which might translate in thousands of dollars of loss monthly. If you sent them an e-mail notifying that if they charge you once again you'll dispute the charge, they'll (my guess begrudgingly) comply. Worked with Adobe few years back.