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My understanding is that many countries, like some in Europe, have a law saying you must be able to cancel using the same medium you used to subscribe. So if yo
by pfranz 6y ago
My understanding is that many countries, like some in Europe, have a law saying you must be able to cancel using the same medium you used to subscribe. So if you signed up online, you can cancel online. Same with phone, etc.
I think I've heard of similar proposals in the US Congress...but nothing that looks close to passing.
- colejohnson66 6y agoLast I heard, California was working on a law similar to that
- intellirogue 6y agoYes, and TeamViewer do in fact allow you to cancel online via a portal if you live in a jurisdiction that requires it. For everyone else, they use this dark pattern. Makes it very clear that they're just trying to scam anyone they can legally get away with.