This supports the theory that between 50%-80% of outages are caused by human error Not quite - in this case, a single human error then triggered a series of la

This supports the theory that between 50%-80% of outages are caused by human error Not quite - in this case, a single human error then triggered a series of latent and undiscovered bugs in the system itself. It's a confluence of small events that makes for a large-scale problem like this.