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Yeah with data breaches becoming more and more common, I really think it's irresponsible to not have a way of contacting your users. Sure, you could throw a ban
by Mandatum 6y ago
Yeah with data breaches becoming more and more common, I really think it's irresponsible to not have a way of contacting your users. Sure, you could throw a banner up on your website - but the comms should be immediate.
This might be reasonable for a service that doesn't sell anything, or there's absolutely nothing owed to users and users have no reasonable expectation of privacy. But any commercial or professional organisation that doesn't have a method for contacting end-users is either A. Shady as fuck (numbered accounts, darknet-hosted, ignorance by design), or B. irresponsible.
This is a website who's pure purpose is to extract PPC/ad and referral revenue from its users. There's no personal information requested from users, other than "Display Name". This is actually one of few exceptions I think the owner of the website is being more responsible with their user's data by not keeping anything.
However, if they are breached and are serving malware to customers for a week before realising, they will have no way to tell their users they may have been affected. Or what if someone decides to install a backdoor and log the user's email and password when logging in? This is nitpicking and honestly probably 1% of websites hacked in this way actually notify their customers, but it's nevertheless still a hole in the design.
They're also likely capping their earning potential if they do plan to sell the website, as they don't have any delicious user data to sell to marketers.. For which I commend Daniel and Bjorn! Well done.
I don't know, I'm thinking this is great, but also pretty bad. Maybe adding an opt-in for breach notifications would be useful, or having a third-party service to subscribe to breach notifications for the website would be the best of both worlds.