Points 8 and 9 are a result of not communicating and acting assertively. Stop partaking in, allowing, and accepting aggressive, passive, and passive-aggressive

Points 8 and 9 are a result of not communicating and acting assertively. Stop partaking in, allowing, and accepting aggressive, passive, and passive-aggressive behavior and communication. This is what the higher ups in a company need to foster. I highly suggest reading "Life Would Be Easy If It Weren't for Other People" http://www.amazon.com/gp/product/0803968655/ref=as_li_ss_tl?ie=UTF8&tag=j02-20&linkCode=as2&camp=217145&creative=399349&creativeASIN=0803968655 http://www.amazon.com/gp/product/0803968655/ref=as_li_ss_tl?...