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There is a gaping hole in this assessment. Logins. My workflow on any app is: 1. Attempt to register 2. Find out I already have an account / I wait for a reg
by sirspacey 6y ago
There is a gaping hole in this assessment.
Logins.
My workflow on any app is:
1. Attempt to register
2. Find out I already have an account / I wait for a registration link that never comes
3. Find the “Forgot password” link, often buried.
Multiply this friction by 3X to 5x on mobile devices.
It’s a challenge with many issues, but the go-to design patterns for the most impactful interaction a user will have with a platform is totally broken.
Just this week my son had to drop a class and re-add it due to issues with his username. The issue? The one he had wasn’t recognized on login and when he went to create it he got an error message (unfriendly of course) that it already existed.
Agree with the premise, but there are definitely sink holes in today’s UX/UI.
- devmunchies 6y agoI recently built a login where the user types in their email and it sends them a login link whether they’ve ever logged in before or not. Link expires in 10 minutes and cannot be used more than once.
- kumarharsh 6y agoThat's positively the worst UX for logging in I've seen. Having to connect switch between apps and waiting for/fishing out the login email over 3-5 folders is so painful. And oh yeah - doesn't work in Incognito/non-default browser because the email app always opens the default browser in full cognito mode!
- devmunchies 6y agoI said link but meant code.