2 ms·

You said that it would be easier for a vendor if it could expect to monopolise its customers. Whilst that is doubtless true, that does not make anything better

• cle 6y ago
  I said nothing about monopolization, I would appreciate if you would not mischaracterize what I said. If a company’s customers solely use their product, and not a mix of products, it’s much easier for the company to support and build new features for their customers. This is just a fact of reality, and one benefit of customers limiting the number of products they use. Pointing out beneficial properties of consolidation and specialization doesn’t mean I support monopolies—I absolutely don’t.