That's surprising, but there are many third party options to get it repaired. You can even DIY for $115 including required tools. I know someone whose iPhone X

That's surprising, but there are many third party options to get it repaired. You can even DIY for $115 including required tools. I know someone whose iPhone XR glass back broke after a year (they had a super robust case), Apple's response was it was not cost effective to repair. Ultimately devices designed to be repaired is the best answer (and maybe not have glass backs?), but I don't think there's that much difference in many cases here.