5 ms·
Sounds to me like there were two issues: 1) Hardware problem with the light sensor that was fixed when they swapped the display (might be built in and therefor
by thebruce87m 6y ago
Sounds to me like there were two issues:
1) Hardware problem with the light sensor that was fixed when they swapped the display (might be built in and therefore replaced too, or maybe the crack was obscuring it?)
2) After the hardware problem was fixed, they didn’t think to check the brightness, or forgot to do part of the procedure.
My guess is that the boot process ignores the light sensor and just sets full brightness, much like your fans going to full tilt (or at least a safe default) on your PC when you first boot.
Not defending apple here btw - but I don’t think it was purely a software issue at the beginning.
- whytaka 6y agoThey had actually reinstalled the cracked screen before giving it back to me.
- ljm 6y agoDid they return your 200 bucks as well?
- whytaka 6y agoThankfully, I did not pay the $200. The fee is charged after delivery when the customer accepts the changes made. And there were no changes to accept.
- alisonkisk 6y agoThat could unblock a blocked light sensor due to shifting of the broken screen.
- whytaka 6y agoIt's not out of the realm of possibility but it seems extremely unlikely. Also, the part of the light sensor is not cracked.
- thebruce87m 6y agoYes, or they broke something themselves and replaced it, or fixed a loose cable without realising. There are so many possibilities but trying to get a shop worker to agree that it’s a software bug is going to be tough. My experience with these sort of things is that companies will generally do the opposite - make you do software resets for things that are obviously hardware issues.