I hear you. Our time is limited. But I would argue that most good occurs due to many small interventions. And seeing these interventions and the improvements c

I hear you. Our time is limited. But I would argue that most good occurs due to many small interventions. And seeing these interventions and the improvements can encourage others to intervene. Maybe reporting these kinds of issues is too hard and that's the problem? Maybe a blog post describing how you just wasted 25 minutes filling out a web form and how a safety issue like this does not look good for the local governance? (This is all really obvious, but I'm clearly just trying to reframe what "that guy" could mean to you and anyone scrolling by :-) )