Of course he has to care about the haters if they leave negative reviews of his apps: negative reviews will directly hurt future sales. If people see the free

Of course he has to care about the haters if they leave negative reviews of his apps: negative reviews will directly hurt future sales. If people see the free app with a bunch of negative reviews, that can harm the overall brand, even if the paid app has a bunch of good reviews. I didn't hear him saying it hurt his feelings that he got negative reviews; it's simply bad for business.