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As someone who runs an IT department and has tested these things pretty extensively this article is uninformed. To address his points... On Resentment: No I
by TomOfTTB 15y ago
As someone who runs an IT department and has tested these things pretty extensively this article is uninformed. To address his points...
On Resentment: No IT department in their right mind acts because "users might resent us if we don't". You try to make the users as happy as possible but resentment is part of the job. Because people discover cool things all the time that just aren't feasible given a corporate environment (web based office suites are the perfect example of something users want and I'd love to implement but since the data privacy guarantees aren't what they need to be it can't be done).
On Functionality: So far we've found the iPad doesn't present many functionality gains. The approach I've taken is a "try before you buy" strategy. Which is I have an iPad that I lend to people who want one. In order to get it they have to give me their laptops. Then after a week if they want to keep the iPad in place of their laptop I let them. Thus far no one's kept the iPad. Mainly because it lacks a full version of office and it lacks Flash.
That's not to say there aren't uses. We've deployed 5 iPads at this point to people who just needed to view their data using Box.Net. But those were people who didn't already have a laptop and we still get complaints about the iPad's limited functionality (even ofter loading the full iWork suite)
To drive home the point let me quickly address his individual scenarios...
Constant Connectivity: Users who need this are better served with smartphones. Constant Connectivity doesn't help if the person chooses to leave the iPad in their car because they don't want to carry it around.
Data Access: This is the only point I agree with
form-based data entry: In our tests a person who can type 80 wpm drops to 13 on an iPad. So unless those forms are really, really short this isn't a valid point (though I've been testing a Motorola Xoom because it has Voice Recognition accessible in every app and the results are promising)
simple note taking: Again see the previous point. The notes better be very short.
Presentations: Even though the amount of work to transfer a presentation to an iPad is reasonably small it's still more work than unplugging your laptop, shutting the clamshell and carrying it to the conference room. Plus, in my experience most people finish their presentations about 30 seconds before the meeting anyway.
- epistasis 15y ago> Mainly because it lacks a full version of office and it lacks Flash. How is Flash useful in this type of environment? Are they disappointed about video and games?
- wccrawford 15y agoMany websites use Flash because it's pretty, forgetting that people without it won't be able to navigate their site, or view their menu, or many other crazy things.
- TomOfTTB 15y agoNot so much video games as news sites like TMZ, MLB.com and so on. Definitely not work related but that's sort of the point. They won't install the TMZ or MLB app on their iPad because they don't want to get in trouble but they can't access the web site. In the real world people use their work computers for personal stuff and get annoyed when they can't. (For the record I have a policy of no-repeat which means even if users tell me they are going to personal sites I don't repeat it because I don't want them to have to hide it from me if one of those sites causes a security problem)
- vetinari 15y agoSAP Business Objects has flash output. To be fair, due to iPad popularity, SAP released iPad/iPhone apps.
- glhaynes 15y agoI don't think there'll be very much replacement of computers with iPads but there'll be lots of iPads (including personal ones) supplementing computers.
- cicero 15y agoOne problem with your "try before you buy" is that an iPad becomes most useful when you put all of your personal stuff on it. People are not likely to do that with a loner. Also, as another post said, it's not really a PC replacement. If a person has a desktop and a laptop for portability, the iPad might replace the laptop, but it is no replacement for a person's only PC.