This is an absolutely delightful talk by 80 year old retail veteren Harry Rosen. In the first five minutes he tells a story about herring sales that you'll rem

This is an absolutely delightful talk by 80 year old retail veteren Harry Rosen. In the first five minutes he tells a story about herring sales that you'll remember for life. His wealth of experience in retail can teach us all lessons about sales, customer relationship building and more. Brilliant.